Blog.
Learn to build better products and customer relationships.
There are many ways to evaluate feature requests, but you should always weigh them against your company’s goals and overall roadmap. For example, if a customer suggests a feature that will help them in their current situation, but it doesn’t align with the product vision or strategic goals of your company, it might not be worth prioritizing at this time.
More Stories
How to generate product names using Open AI
It can be hard to come up with a product name that is short, catchy, and unique. In the post, I will show you how to use OpenAI API to brainstorm and generate product names.
Project timeline template - Google Sheets
Looking for a simple Google Sheets template to make a project timeline? This template will help you get your project timeline out of your head with minimal fuss and tooling. It is very basic by design to get the job done.
How to collect product feedback using twitter
If you have an audience on Twitter, it is a good idea to use that audience to collect product feedback from your users. In this article, I'll show you two different approaches on how to do this.
How to manage feature requests and product feedback from your customers
Feature requests are a great source of input for your product roadmap and an opportunity to build a great relationship with your customers. Read on for our tips on how to manage your incoming feature requests.
Feature request tracking template - Google Sheets
Looking for a Google Sheets template to help you keep track of your feature requests? Get our free template.
Feature Voting - why you should use it & best practices
Do you know what matters most to your customers and which customers care about what? Use feature voting to take the guesswork out of feature prioritization. Check out this post to find out why you should use feature voting and best practices.
Product roadmap template - Google Sheets
Looking for a Google Sheets template to manage your product roadmap? Get our free template. Google Sheets is a great tool to build and share your roadmap with your team.
The 12 free SaaS tools that we use to run Convas
Convas is a B2B SaaS company. These are the 12 SaaS tools that we started using on a free plan and that we're still using today.
How to prioritize your product roadmap
Do you have a clear idea of what to build next and are you building the right features? Prioritizing your roadmap can be tricky and it's useful to use a structured approach to make sure you're spending your time and effort on the right things.
Product update: anonymous voting, internal comments & post moderation
You can now allow your users to vote anonymously, discuss feedback privately with your team, and review feedback posts before they are published. Check out our new features and updated design.
Customer feedback loop - what it is and why it's important
Are you getting back to your customers about the feedback that they have given you? If not, you have a broken customer feedback loop. Closing the customer feedback loop is key to building better products and customer relationships. In this post, I will explain why customer feedback is important and how to close the customer feedback loop.
Feature request tracking template - Notion
As your business grows, you will probably have an increasing number of incoming feature requests from your customers that can become complex to manage. Use this feature request tracking template to keep track of what features your customers are requesting the most, who is requesting it, and prioritize your roadmap based on data.
SaaS tools we use to run Convas
Convas is a SaaS company and we use a bunch of tools to run our business. In this blog post, I've listed the main SaaS tools that we use and described what we use each tool for, why we chose it, and whether we would recommend it to other SaaS companies.
Product update: post & upvote feedback on behalf of others
Company users can now add and upvote feedback on behalf of others. This helps you add feedback that comes in through other channels to your feedback page and still keep track of who has made the request.
How to announce new features and use product updates to drive growth
Product updates are core to building a SaaS company. They are an opportunity to show your customers that you are improving the product and listening to their feedback. When done right, they can be a great way to drive growth by upgrading existing customers, reducing churn or converting potential customers.
Feature Voting Template - Google Sheets
Use feature voting to prioritize your roadmap and find out what your customers want. Check out our Google Sheets template.
Product update: private feedback page & roadmap
You can now choose if you want your feedback page and roadmap to be public or private.
Why you should have a public product roadmap (+ SaaS examples & templates)
Are you thinking about making your product roadmap public? In this post I go through the main benefits for SaaS companies to have a public or open roadmap. I also share examples of open roadmaps as well as tools and templates to build your own.
Product roadmap - New feature on Convas
We are happy to share that you may now share a feedback roadmap with your customers using Convas.
A better way to work with customer feedback
Collecting customer feedback is a way to learn from the users. Listen to what they are saying, experiencing and feeling when using your product.
How we use Notion for project management
At Convas we are a very small team and everyone is involved in everything at some level. We use Notion for both project management and knowledge management.
Feedback page for SaaS companies - Announcing Convas
We are proud to announce Convas. After lots of hard work it's finally ready. Convas is a feedback page for companies, where their customers can share, discuss, and upvote feedback.