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Product update: anonymous voting, internal comments & post moderation

Internal comments on feedback posts
Mark Sharpe

We have released three new features:

  • Anonymous voting
  • Internal comments
  • Post moderation

Anonymous voting

Users can now upvote feedback without registering an account.

Company users can enable/disable anonymous voting on a feedback board level.

Go to Settings / Boards and click on the Board that you want to edit.

Internal comments

Company users can now discuss ideas and feedback posts privately within the team.

Logged in company users see internal comments on each feedback post, right next to the external comments.

Post moderation

Company users can now review posts, and accept or reject them, before they are published to the feedback page. Enable this feature if you want to control which posts are shown on your feedback page.

Go to Settings / Company to enable post moderation.

When post moderation is enabled, you can access your review queue from the admin navigation. Approve posts to show them on your feedback page.

We hope you like these new features and the new look of the admin view!

You may also be interested in Convas, everything you need to manage your customer feedback.

Feedback page

Convas helps SaaS & startups gather and prioritize customer feedback to build better products. Get visibility into what will move the needle for your customers and keep them in the loop.

Your customers can share, discuss and upvote feedback in one organized place. Stay in control without messy spreadsheets, emails and Slack notifications.

Build better products and customer relationships. Get started for free.

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