The widget allows you to collect feedback from your customers without leaving your site / app rather than sending your customers to your Convas page. (your-company.convas.io)

If you activate our auto-login feature, your users will be automatically authenticated using their existing user accounts so they can share feedback without a hassle.

It's easy to setup. It's almost like adding a Google Analytics script tag to your site.

Setup for web

To install the widget on your web app simply copy and paste the snippet below before the </body> tag on every page where you want the Convas widget to appear for your customers.

Replace the APP_ID with your Convas subdomain. As an example, the APP_ID should be replaced with your-company if your Convas page is your-company.convas.io.

(function(w, d, s, o, f, js, fjs) { w[o] = w[o] || function() { (w[o].q = w[o].q || []).push(arguments); }; (js = d.createElement(s)), (fjs = d.getElementsByTagName(s)[0]); js.id = o; js.src = f; js.async = 1; fjs.parentNode.insertBefore(js, fjs); })(window, document, 'script', '_convas_sdk', 'https://convas.io/static/convas-sdk.js'); 
window._convas_sdk('init', {
  widget: {
    convasSlug: 'APP_ID',
    enabled: true,
    showLauncher: true

That's it! The Convas widget should now appear on your page. If you want to auto-login your users and pass user data to Convas for advanced segmentation, read our Convas Identify documentation.

Setup for android

Widget support for android is not ready yet. Is this important to you? Let us know and upvote it here.

Setup for iOS

Widget support for iOS is not ready yet. Is this important to you? Let us know and upvote it here.