Auto-login allows your authenticated users to submit feedback without creating separate Convas accounts. The feature automatically identifies users based on your existing authentication system and enables advanced user segmentation.
Before setting up auto-login, make sure you have:
When you enable auto-login, your users will be automatically authenticated on Convas and linked to their existing account in your application. They can submit feedback without logging in or creating separate accounts. 🚀
This feature is in Early Preview, which means it's ready to use but may still have some rough edges.
To set up auto-login, copy and paste the code snippet below before the </body> tag on every page where you want to identify users.
Important: Replace feedback.example.com with your actual custom domain configured in Convas settings.
<script>
// Load the Convas SDK
(function (w, d, s, o, f, js, fjs) {
w[o] = w[o] || function () {
(w[o].q = w[o].q || []).push(arguments);
};
(js = d.createElement(s)), (fjs = d.getElementsByTagName(s)[0]);
js.id = o;
js.src = f;
js.async = 1;
fjs.parentNode.insertBefore(js, fjs);
})(
window,
document,
"script",
"_convas_sdk",
"https://convas.io/static/convas-sdk.js"
);
// Initialize Convas with your custom domain
window._convas_sdk("init", {
debug: false, // Set to true for development
customDomain: "feedback.example.com", // Replace with your domain
widget: {
enabled: true,
showLauncher: true,
},
});
// Identify the current user
window._convas_sdk("identify", {
enabled: true,
user: {
id: "user-id", // Your user's unique ID
name: "John Doe", // User's display name
email: "john.doe@example.com", // User's email
customFields: { role: "Project Manager" }, // Optional: additional user data
createdAt: new Date(), // Optional: when user was created
},
// Optional: Company information for B2B segmentation
company: {
id: "company-id", // Your company's unique ID
name: "Example Company", // Company name
customFields: { employees: 100 }, // Optional: additional company data
createdAt: new Date(), // Optional: when company was created
monthlySpend: 600, // Optional: revenue/usage data
},
});
</script>Convas throttles auto-login requests to 3 calls per minute to prevent abuse and ensure optimal performance.
Please be aware of these current limitations: